LEAN THINKING (EBUS507)
Re-Sit Assignment No. 1 – Replacement for Lean Game Assignment

Brief : The following matrix represents a section of the application of the quality function deployment (QFD) technique to a vehicle rear-view mirror. The customer requirements are ‘easy to adjust’, ‘clear vision’, ‘easy to tell distance’ and ‘easy to clean’. These requirements are rated in terms of customer- perceived importance on a scale of 1 to 5. A scale of 1 to 5 is also used to create the customer competitive assessment. In this case ‘1’ corresponds to very bad performance and ‘5’ corresponds to a very good performance.
Ebus507 Lean Thinking Assignment-Liverpool University UK

Technical characteristics and their relationships to customer requirements are also shown. Each technical characteristic is measure able and is an actionable translation of customer requirements. The target values for the identified technical characteristics are also provided. The design competitive assessment is similar to the customer competitive assessment. Again, a scale of 1 to 5 is used.

Ebus507 Lean Thinking Assignment

Ebus507 Lean Thinking Assignment-Liver pool University UK

Questions :

1.Identify and comment on eight separate outcomes or conclusions that can be derived from the rear-view mirror QFD example.
2.Discuss the significance of QFD to a lean thinking strategy.
3.Discuss how teamwork and employee involvement relate to a company’s efforts to becoming lean.

Report guidelines

  • Length – 1000 words + any illustrations
  • Contribution – 50%.
  • Please upload one copy via VITAL on or before 12.00 noon, 10th August 2020.
  • Please use “English” rather than “American English”: for example, “organize” should be “organise”, “color” should be “colour”.

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