HSC302 Communication For Health And Social Care Assignment
Word count : 2500
Being able to communicate effectively is a pre-requisite in any positive interaction, be this with a service user, carer, colleague or external agency. We take communication for granted but in Health and Social care there are many methods of communication which we need to be proficient in. During this unit learners will look at the variety of methods of communication used within Health and Social care practice. Be able to outline principles of effective communication and how to identify and overcome common barriers to high quality communication.
Learners will also become familiar with the different methods of oral and written communication used, be that in handing over information to colleagues face to face, or by telephone and the benefits and potential weaknesses of each. They will also learn how to produce and present orally via a presentation, this skill is very useful within the Health and Social Care arena. How to present written information in a formal way via care plans, reports etc. will also be covered.
Finally, learners will look at the range of IT innovations within the Health and Social care sector by which service user information can be communicated within the team and to external partners in care. Issues around data protection and confidentiality will be discussed.
HSC302 Communication For Health And Social Care
Learning Outcomes
On completion of this assignment learners should:
LO1 Understand the role of communication in effective Health and Social care
practice
LO2 Be able to communicate information in a variety of formats
LO3 Understand the importance of ICT in communication in Health and Social care
Task 1
Understand the role of communication in effective health and social care practice.
• Describe the methods used to communicate in health and social care.
• Discuss the strengths and weaknesses of both formal and informal communication methods.
• Outline the principles of effective communication.
• Explain potential barriers and how they can be overcome.
The above discussion will help you to achieve.
AC 1.1: Describe the methods used to communicate in health and social care.
AC 1.2: Discuss the strengths and weaknesses of both formal and informal communication methods.
AC 1.3: Outline the principles of effective communication.
AC 1.4: Explain potential barriers and how they can be overcome.
Task 2
Be able to communicate information in a variety of formats.
1. Discuss the different methods of oral and written communication found commonly in health and social care.
2. Produce an oral presentation with the supporting notes
Suppose you are a trainee health care professional and asked by a manager for help in developing a presentation in MS Power Point on any one of following topics to deliver in upcoming conference.
− Emotional Health and its importance
− Obesity and Diabetes – interrelationship
3. Produce a written communication that is appropriate for your organisational role.
Prepare a simple/brief care plan for fever, pneumonia or any other illness of your choice (only one page).
The above discussion will help you to achieve.
AC 2.1: Discuss the different methods of oral and written communication found commonly in health and social care.
AC 2.2: Produce an oral presentation and deliver to an audience at appropriate level.
AC 2.3: Produce a written communication that is appropriate for your organisational role.
Task 3
Understand the importance of ICT in communication in health and social care.
1 Discuss the benefits and potential hazards of using technology in communications
for organisations.
2 Discuss the benefits and potential hazards of using technology in communications
for service users.
3 Explain the issues around data protection and how it is implemented in health
and social care.
The above discussion will help you to achieve.
AC 3.1: Discuss the benefits and potential hazards of using technology in communications for organisations.
AC 3.2: Discuss the benefits and potential hazards of using technology in communications for service users.
AC 3.3: Explain the issues around data protection and how it is implemented in health and social care.
To Be Continuous…
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