HSC304 Person Centred Care
Within this unit learners will look at the role of person-centred care in interactions with service users. They will also consider other models of care delivery and their strengths and weaknesses in delivering care to meet the needs of different populations of service users. Delivering high quality care is not always easy and learners will examine the potential ethical issues that could arise & how these could be dealt with.
Learners will develop an understanding of the difficulties of balancing individual autonomy and minimising potential risk to vulnerable service users.
Learners will consider relevant health and social care legislation that impacts on both those delivering care and individuals receiving care. The role of government departments and other agencies in producing legislation and guidance and how this affects local policies, procedures and care delivery will be covered.
HSC304 Person Centred Care

Learning Outcomes
On completion of this assignment learners should:
LO1 Understand the professional values and personal attributes needed to work in
health and social care.
LO2 Understand the ethical issues involved when meeting the care needs of
individuals.
LO3 Understand the legislation and guidance that govern health and social care
practice.

Task 1
Understand the professional values and attributes of a health and social care worker.

• Compare and contrast person-centred care with one other model of care delivery.
• Discuss how to promote equality and diversity when working with service users.
• Define the personal attributes required in health and social care and how they inform practice.
• Explain the concept of empathy with links to current theories.

The above discussion will help you to achieve.
AC 1.1: Compare and contrast person-centred care with one other model of care delivery.
AC 1.2: Discuss how to promote equality and diversity when working with service users.
AC 1.3: Define the personal attributes required in health and social care and how they inform practice.
AC 1.4: Explain the concept of empathy with links to current theories.

HSC304 Person Centred Care

Task 2
Explore the ethical issues involved when meeting care needs.
• Define ethics with particular reference to medical ethical principles.
• Identify the ethical issues from the case study and discuss how these could be resolved.
The above discussion will help you to achieve.
AC 2.1: Define ethics with particular reference to medical ethical principles.
AC 2.2: Identify the ethical issue(s) from the case study and discuss how these could be resolved.
Case study: A HIV positive patient asks the front desk manager at clinic to email his report to the Urologist. Manager was busy and sent the report to wrong email ID. Later, on checking the email, managers found that he has emailed the report to colleague of patient. In consequences, some of colleagues developed supportive relation and other started to avoid him.

Person Centred Care Assignment

Task 3

Understand the policies and legislation that govern health and social care practice.
• Discuss two pieces of legislation in relation to health & social care & how they impact
upon delivery of care.
• Analyse the roles of two agencies who provide guidance for safe and effective care delivery in the health and social care sector.
The above discussion will help you to achieve.
AC 3.1: Discuss two pieces of legislation in relation to health and social care and how they impact upon delivery of care.
AC 3.2: Analyse the roles of two agencies who provide guidance for safe and effective care delivery in the health and social care sector.

HSC304 Person Centred Care

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