BM563 Operations And Service Management Assignment
Word count : 2500
Weight : 100
Assignment task
1. Identify and explain an operations management practice or process within the organisation – ‘Morgan Motor Company’
2. Using secondary research critically analyse how this operation management practice supports the success of the organisation in terms of efficiency.
3. Evaluate how technology could be or has already been embedded in this operational process and consider what risks does this technology pose?
4. Using secondary research, examine what supporting functions are linked to this operation management practice and evaluate how can they assist with ensuring organisational success for ‘Morgan Motor Company’?
BM563 Operations And Service Management

Additional notes
Ensure work is supported with evidence from secondary research (which must include academic theory and company research). A brief introduction & conclusion is also required which is included in the word count. Word count is 2,500 (+/- 10%).

This assignment has been designed to provide you with an opportunity to demonstrate your achievement of the following module learning outcomes:

LO1: Appraise the theories, concepts and principles of practice from the area of Operations Management and their application to the service and manufacturing industries.
LO2: Evaluate the application of alternative Operations Management Techniques – Capacity, Quality and Supply Chain Management.
LO3: Evaluate the potential use of technology for supply chain management.
LO4: Apply a range of Operations techniques to the management of a business.
LO5: Evaluate how supporting functions interact with operations and aid their success.

BM563 Operations And Service Management

Practicalities: Referencing, presenting and submitting your work

Please see your programme handbook for information on the standard referencing style, presentational requirements and process for submitting your work.

Please reference your work according to the Harvard Referencing style as defined in Cite Them Right Online ….
This information is also available in book form: Pears, R. and Shields, G. (2019) Cite them right: the essential reference guide. 11th edn. Basingstoke: Palgrave Macmillan.
The Cite them Right database can be accessed via the Library and Learning Resources page on Black Board – A to Z of Database list.
Please note the use of a cover sheet is required for this assignment to include student ID number, title of the report and word count.

 This assignment should be submitted electronically using the relevant submission point in the Upload My Assignment section of LSST Connect.
 Please note that work that is submitted up to 10 working days beyond the submission date will be considered a late submission. Late submissions will be marked and the actual mark recorded but will be capped at the pass mark (typically 40%), provided that the work is of a passing standard. Work submitted after this period will not be marked and will be treated as a non-submission.
 You can submit your work as many times as you like before the submission date. If you do submit your work more than once, your earlier submission will be replaced by the most recent version.
 Once you have submitted your work, you will receive a digital receipt as proof of submission, which will be sent to your LSST e-mail address. Please keep this receipt for future reference, along with the original electronic copy of your assignment.

BM563 Operations And Service Management

Confidentiality

You are expected to take responsibility for maintaining and managing confidentiality issues in your work. You should maintain and respect confidentiality in relation to the protection of personal, technical and/or commercial information of a sensitive nature in your assessed work, whatever the format.
For further information and guidance, please see the relevant section in your programme handbook.

Academic integrity

Academic integrity means taking responsibility for your own work.
When you submit an assignment, you are making a declaration that it is your own work and that you have acknowledged the contribution of others and their ideas in its development (for example, by referencing them appropriately).

BM563 Operations And Service Management

To Be Continuous…

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