Subject Code&Title: DILMAC 1 A: Leadership And Management In Adult Care
DILMAC 1 A: Leadership and management in adult care:
1.1. Critique two (2) key theories of leadership and management. The information provided must include:
1)a definition of leadership and management
2)a description of leadership and management styles/approaches.
1.2. Describe how theoretical models of leadership and management are applied to practice through two (2) examples of effective leadership and management models in adult care provision.
1.3. Refer to evidence provided in 1.2 and explain potential conflicts which may occur when applying the identified theoretical models of leadership and management.
DILMAC 1 A: Leadership And Management In Adult Care Assignment-UK.

Undertake a SWOT analysis for two (2) additional theoretical models of leadership and management.
Explain any potential conflicts that may occur in:
 adult care provision
 own setting.

1.4. Refer to the evidence provided for 1.3 and propose strategies to address four (4) potential conflicts which may occur when applying identified theoretical models of leadership and management.

2.1. Evaluate the impact of two (2) national policy drivers on leadership and management in:
 adult care services
 own setting.
2.2. Describe leadership and management skills.
2.3. Analyse the inter dependencies of leadership and management to show why managers need both skills sets.

Evidence may include:
 how leadership and management skills are deployed in practice
 skills mapping exercise identifying strengths and areas for improvement.

2.4. Explain why leadership and management styles may need to be adapted to manage different situations.
Evidence may include how different leadership and management styles are applied to practice.

2.5. Describe the relationship between effective leadership and the values and culture in own setting.

2.6. Discuss how to establish a culture of continual learning and development in own setting and the importance of learning from experience.

DILMAC 7 A: Resource management in adult care:
1.1. Explain the impact of national and local strategies and priorities on resource planning and management.

The explanation must include:
 one (1) example of resource planning and management in own setting
 an overview of a national strategy or priority
 how the national strategy or priority is represented at local level
 the impact on resource planning and management in relation to financial, physical and human resources.

1.2. Explain the importance of accurate forecasting for resource requirements.
1.3. Explain the value of using assets and resources outside traditional services and in the community.
1.4. Describe the place of technology as a resource in service delivery and service management.
1.5. Describe the meaning of sustainability in terms of resource management in adult care.
1.6. Explain roles, responsibilities and account abilities for resource management within the organisation.

2.1. Describe factors and approaches known to improve recruitment and retention of adult care staff.
2.2. Describe own role in relation to recruitment, selection and induction processes in the organisation.
2.3. Discuss the importance of ensuring employment practices are free from discrimination and harassment.
2.4. Describe how to identify the numbers and patterns of staffing required to provide a person-centred outcomes-based service.
2.5. Consider how to manage staffing patterns and adjust them to meet changing circumstances in own setting.

DILMAC 2 A: Governance of adult care:
1.1. Summarise legislation and statutory frameworks that apply to service providers.
1.2. Analyse the impact of legislation and policy on person-centred and outcomes-based procedures and practice.
1.3. Explain how to use local and national forums to raise potential conflicts between statutory frameworks and values for good practice.
2.1. Explain the purpose and functions of different modes of service delivery.
2.2. Explain management and governance across modes of service delivery.
2.3. Explore innovation and alignment across modes of service delivery.
3.1. Evaluate own organisation’s governance mechanisms and how these relate to the organisation’s identity as a statutory, private, voluntary or independent organisation.
3.2. Describe own position of accountability within the governance structure.
3.3. Explain how agreed ways of working such as protocols, policies and procedures relate to governance and accountability in own organisation.

DILMAC 1 A: Leadership And Management In Adult Care Assignment-UK.

DILMAC 2B: Regulatory processes for adult care
1.1. Discuss legislation and key drivers which underpin the inspection system.
1.2. Summarise service provision that is subject to registration and inspection.
1.3. Describe key areas of enquiry for inspection.
1.4. Explain the grading system and implications of each grade.
1.5. Summarise sources of information and support in relation to the regulation of adult care services.
2.1. Describe the role and responsibilities of the registered manager in relation to compliance with regulations.
2.2. Explain the role and responsibilities of the nominated individual.
2.3. Explain what is meant by the ‘fit and proper person’.
2.4. Analyse the role and responsibilities of inspectors.
3.1. Discuss who needs to be aware of the inspection process and who needs to be involved in the inspection process.
3.2. Explain how to prepare for an inspection.
3.3. Summarise each step and the information required within the inspection process.
3.4. Describe collaborative strategies to address the outcome and impact of an inspection.
4.1. Summarise wider regulation processes that apply to the service or aspects of it
4.2 Summarise types of information required for regulation processes
4.3. Describe two (2) examples where regulatory frameworks present conflicting requirements.Analyse strategies to address such conflicts.

DILMAC 3A Communication and information management in adult care:
1.1. Discuss two theoretical models of communication.

Evidence must include:
 research of two theoretical models of communication.
1.2. Explain the purpose of different models and systems of communication used in adult care settings.

The explanation must include:
 the purpose of different models of communication used in the work setting
 why different systems of communication are required in adult care services.

1.3. Analyse how communication underpins:
 sustainable relationships
 positive outcomes for individuals and others
 leadership and management of teams
 conflict resolution
 multi-agency/partnership working
 information sharing.

DILMAC 4 A: Partnership working in adult care
1.1. Explain how legislation and regulation influence working relationships with others.
1.2. Discuss how relationships with individuals and carers underpin person-centred practice and affect the achievement of positive outcomes for individuals and their families.
1.3. Evaluate how networking with other agencies and community groups benefits:
 individuals
 the sustainability of the organisation.
1.4. Analyse how systems leadership and integrated working with other agencies deliver better outcomes for individuals.

1.5. Describe:
 effective partnership working across agencies
 barriers to effective partnership working across agencies and how they can be overcome.

1.6 Describe own role and responsibilities in establishing positive relationships within and beyond the organisation.

DILMAC 5 A: Outcomes-based person-centred practice in adult care
1.1. Describe the features, principles and values of outcomes-based practice and how outcomes-based practice relates to the well-being of individuals.
1.2. Explain the features, principles and values of person-centred practice.
1.3. Consider the relationship between outcomes-based practice and person-centred practice in supporting positive change for individuals.

Examples from own practice must be included.
1.4. Discuss how active participation contributes to well-being and positive outcomes for individuals.
1.5 Discuss ways of working in own setting which promote active participation.
1.6. Describe how integrated service provision achieves positive outcomes for individuals.

DILMAC 5 B: Equality, diversity and inclusion in adult care
1.1. Describe the legal context underpinning equality, diversity and inclusion.
1.2. Describe the impact on own setting of discrimination and inclusion.
1.3. Describe the impact on own setting of legislation and policy initiatives in relation to the promotion of equality, diversity and inclusion,
2.1. Evaluate and improve policies, systems, processes and practices that promote equality, diversity and inclusion.
2.2. Support others to challenge discrimination and exclusion in ways that are likely to achieve change and promote positive outcomes.

DILMAC 6 A: Professional development in adult care
1.1. Discuss the importance of continually improving:
 own knowledge and practice
 team knowledge and practice.
1.2. Analyse mechanisms and resources that support learning and development in adult care.
1.3. Explain potential barriers and constraints in relation to professional development in adult care settings.
1.4. Discuss different sources and systems of support for professional development.
1.5. Explore models of reflection and the importance of reflective practice in improving performance.

The exploration must include:
 a summary of three (3) reflective models, eg Honey and Mumford (1986), Davys and Beddoe (2010), Jasper (2006), Schon (1983), Kolb (1984) or Gibbs (1988)
 principles, benefits and limits of the reflective models in relation to improving practice and performance.

1.6. Explain the importance of literacy, numeracy and digital skills in adult care.

1.7. Analyse factors to consider when selecting and commissioning activities for keeping knowledge and practice up to date.

DILMAC 6 B: Supervision and performance management in adult care
1.1. Discuss the principles, scope and purpose of professional supervision.
1.2. Summarise two (2) theories or models of professional supervision.
1.3. Explain how the requirements of legislation, codes of practice and agreed ways of working influence professional supervision.
1.4. Discuss how findings from research, critical reviews and inquiries can be used within professional supervision.

DILMAC 1 A: Leadership And Management In Adult Care Assignment-UK.

Evidence must include:
 a review of two (2) research studies, critical reviews or inquiries
 how conclusions drawn inform professional supervision.

1.5. Explain how professional supervision can protect:
 the supervisor
 the supervisee
 individuals, families and carers.

1.6. Describe how professional supervision can be used to inform performance management.
1.7. Explore the rationale for using a ‘performance management cycle’ model.
1.8. Explain how performance indicators can be used to measure practice.
1.9. Discuss factors which can result in a power imbalance in professional supervision and how to address them.
1.10. Analyse the use of two (2) conflict resolution models to address challenges arising during professional supervision.
1.11. Explain how appraisal processes can be used alongside supervision to manage and improve performance.
2.1. Discuss the organisation’s procedures for: conduct and performance issues
Evidence must include a discussion of own role within these procedures.
2.2. Discuss the organisation’s procedures for discipline and grievance.
Evidence must include a discussion of own role within these procedures

3.2. Analyse information from a range of perspectives to build an evidence-based understanding of the supervisee’s performance

DILMAC 8 A: Safeguarding and protection in adult care
1.1. Explain the current legislative framework that underpins the safeguarding of vulnerable adults.
1.2. Explain how national and local guidelines, policies and procedures for safeguarding affect:
 day-to-day work with individuals
 the manager’s responsibilities towards individuals, their families, their carers and team members.

Identify two (2) national guidelines and two (2) local guidelines in relation to safeguarding vulnerable adults. Explain how they are met through policy and procedure in own setting.

DILMAC 1 A: Leadership And Management In Adult Care Assignment-UK.

1.3. Discuss legal provisions in relation to whistle-blowing.
2.1. Explain how public inquiries and serious case reviews inform practice.
4.1. Define ‘restrictive practices’, ‘restraint’ and ‘hidden restraint’.
Provide definitions for the identified terms. Examples may be used to support the definitions.
4.2. Analyse the impact of restrictive practices on safety, dignity, relationships and well-being.
4.3. Discuss how person-centred practice and accurate assessment can minimise the use of restrictive practices.
4.4. Evaluate organisational requirements and legal implications relating to restrictive practices.
5.1. Explore local systems for safeguarding children and young people and the manager’s responsibilities in relation to these.

DILMAC 8 B: Health and safety in adult care
1.1. Summarise the legislative framework for health and safety in adult care settings.
2.1. Evaluate own role, responsibilities, and accountability in relation to infection prevention and control.
2.2. Explain how to recognise, manage and respond to outbreaks of infection in the work setting.

DILMAC 8 C: Risk taking and risk management in adult care
1.1. Explain how risk-taking can contribute to the achievement of positive outcomes for individuals
Examples may be used to support the explanation.
1.2. Explain the impact of a risk adverse culture on person-centred practice and individuals’ well-being
Examples may be used to support the explanation.
1.3. Explain how supporting others to balance risks and rights informs practice.
Examples may be used to support the explanation.
2.1. Describe links between consent, risk management and safeguarding.
2.2. Explain key provisions of legislation regarding mental capacity and how these relate to the service.
2.3. Evaluate the support available when mental capacity needs to be assessed.

The evaluation must include:
 circumstances when an assessment of mental capacity is necessary
 how mental capacity is assessed
 the roles of different professionals that may be involved
 the support available during the assessment of mental capacity.
2.4. Describe systems that support individuals to give informed consent.
2.5. Analyse ways to address situations where consent cannot be given.

DILMAC 8 D: Managing concerns and complaints in adult care

1.1. Discuss links between the management of concerns, complaints, risk management and safeguarding.
1.2. Evaluate regulatory requirements, codes of practice and guidance for managing concerns and complaints.
1.3. Consider why those using services may be reluctant to raise concerns or make complaints.
1.4. Explore attitudes and approaches that ensure concerns and complaints encourage continuous improvement of the service.

DILMAC 9 A: Manage self in adult care

1.1. Consider how own values, belief systems and experiences affect working practice.
1.2. Discuss how own emotions affect own behaviour and the behaviour of others.
1.3. Discuss three (3) strategies that could be used to help manage own stress levels and maintain well-being.
1.4. Explain how feedback and reflective practice can be used to increase own self-awareness.
4.1. Evaluate own knowledge and performance against:
 standards and benchmarks
 feedback from others.
4.5. Evaluate how own practice has been improved through:
 reflection on feedback from others
 reflection on failures and mistakes, successes and achievements
 implementation of the professional development plan.

DILMAC 10 A: Decision-making in adult care
1.1. Discuss purposes of and situations requiring managerial decisions in adult care.

DILMAC 1 A: Leadership And Management In Adult Care Assignment-UK.

The discussion must include:
 a minimum of four (4) situations that would require decision-making at a managerial level.
1.2. Analyse the role of evidence-based decisions in improving quality.
1.3. Describe key stages in formal and informal decision-making processes.
1.4. Consider the relationship between data, information and intelligence.
1.5. Explain how to analyse and use data to ensure decisions are evidence-based.
1.6. Explain the need for consultative approaches to decision-making.

The explanation must include the purposes and benefits of engaging with individuals and others and respecting their contributions during the decision-making process.

1.7. Explain the range of stakeholders to whom decisions may need to be communicated.

Use one (1) example of collaboration with own team and stakeholders to reach a decision to support the explanation

1.8. Discuss the importance of reviewing decisions made and the decision-making process.

DILMAC 11 A: Entrepreneurial skills in adult care
1.1. Discuss how services are commissioned, procured and funded.
1.2. Discuss current drivers shaping adult care, funding mechanisms and related services
1.3. Consider how own service relates to the wider market
1.4. Consider gaps in current market provision
1.5. Discuss the importance of entrepreneurial skills in ensuring that the market is able to meet future demand for adult care services.

DILMAC 11 B: Innovation and change in adult care
1.1. Describe own role within the wider organisation in relation to developing a vision for the service.
1.2. Consider how to engage with colleagues, key influencers, individuals, and the local community regarding the future of the service.
1.3. Discuss factors likely to impact on service provision and the organisation.
1.4. Explain how to use evidence-based research, analysis and reflection to:
 formulate options for the future of the service
 develop a vision which is bold, innovative and embodies core values of adult care.
1.5. Explain how to express the vision succinctly in a way which engages and inspires others.
1.6. Explain how to monitor developments within the adult care system to review own vision and ensure it continues to be relevant, valid and appropriate.
2.1. Evaluate two (2) theoretical models for managing change.
2.2 Discuss how to use relevant change management tools and techniques to support innovation and business development.

The discussion must include innovative recommendations for business development in own service.

DILMAC 12: Advocacy in adult care
1.1. Summarise principles of advocacy.
1.2. Discuss types of advocacy.
2.1. Explain roles, responsibilities, and account abilities of advocates and referrers in compliance with the Mental Capacity Act (2005).
2.2. Explain roles, responsibilities, and account abilities of advocates and referrers in compliance with the Mental Health Act (2007)
3.1. Evaluate multi-agency and partnership working in advocacy.

DILMAC 1 A: Leadership And Management In Adult Care Assignment-UK.

DILMAC 14: Business development for adult care
1.1. Discuss systems and processes that can be applied to business planning in adult care.
2.1. Analyse two (2) strategies that can be used to develop a positive culture that supports change and growth.
3.1. Assess the current market position of your business.
3.2. Produce a business plan.
3.3. Lead the implementation of the business plan.
3.4 Evaluate and review the business plan.
3.5. Agree and implement recommendations to develop and improve processes and practice in relation to business development.

DILMAC 19: Mental capacity in adult care
1.1. Summarise current legislation, regulation, and codes of practice in relation to mental capacity.
1.2. Discuss the principles of deprivation of liberty in context of own role.
2.1. Evaluate the roles and responsibilities of an independent mental capacity advocate (IMCA) in the context of own role.
2.2. Explain best interest decisions under the Mental Capacity Act (2005).
3.1. Reflect on processes applied in own service when working with individuals who lack capacity.
3.2. Evaluate how own service ensures safety and well-being of individuals who lack capacity within adult protection.

DILMAC 20: Recruitment, selection and retention in adult care
1.1. Explain current legislation, regulation and organisational requirements for recruitment, selection and retention.
1.2. Analyse the impact of two (2) drivers within adult care on recruitment, selection and retention.
The analysis must include:
 drivers impacting adult care
 Impact of drivers on recruitment, selection and retention.
2.1. Describe stages within the recruitment and selection process.
3.1. Evaluate three (3) strategies to support retention in adult care.
4.1. Lead the implementation of systems in relation to the recruitment and selection of adult care practitioners.
4.2. Evaluate and review recruitment and selection processes.
4.3. Agree and implement recommendations to develop and improve processes and practice in relation to recruitment and selection.

DILMAC 1 A: Leadership And Management In Adult Care Assignment-UK.

DILMAC 23: Sexuality and sexual health in adult care
1.1. Define the terms:
 Sexuality
 Sexual health.
1.2. Describe sexual development milestones throughout the lifespan.
1.3. Explain how factors impact:
 Sexuality across the life span
 Sexual health across the life span.
2.1. Discuss approaches to promoting sexual health.
2.2. Analyse national and local interventions to promote sexual health.
The analysis must include:
 One (1) national intervention and how it is implemented at local level to promote sexual health.
2.3. Evaluate specialist services and agencies for the support of sexuality and sexual health.

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